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Recent years, the Internet has changed significantly demanding new innovative ways of communication and interaction with customers. The question is interesting because increased number of e-businesses forces many consumers limit their time spent online. The unique nature of grocery products threatens many companies and prevents them from fast growth. Still, this enables the opportunity to bring grocery shopping out of the grocery store, supermarket and superstore. By uploading the daily catalogue of goods and prices that are available, stores can now enable consumers to buy their goods without having to go round the store to collect them. In an environment in which time is precious the advantage to the consumer is undeniable. Not only that, but the concept can reduce costs too (Demery 2007; Howlett, 2007).
The research question would be very interesting for small and middle sized companies involved in e-business. It will help a specified organization to accept an important decision about growth opportunities and possible threats in grocery market. The research would answer a question: Is it worth for small retailers to sell grocery online? Such success is dependent on acquiring an in-depth understanding of the characteristics of the Internet and matching these with the characteristics of existing products or services.
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